Shipping
General Shipping Information
If your items are in stock, your order should ship within 3-5 business days. However, many of our items are made-to-order at our facility in Plano, TX. Please allow up to 5 weeks for your order to ship.
We ship to the United States via UPS. Domestic shipping typically takes 3-4 business days.
All items are shipped from our Plano, TX warehouse.
Shipping Options
- A standard carrier-calculated shipping fee applies to orders under $500 (excluding taxes and fees).
- Free Shipping is available for orders over $500 (excluding taxes and fees) eligible for our "10% Off + Free Shipping" offer (applies only to Standard Ground Delivery Service for addresses within the 48 contiguous US).
- Standard carrier-calculated shipping fees apply to orders with addresses in Alaska and Hawaii.
If you would like faster shipping, please give us a call at 214-710-2565 and we will be happy to provide pricing quotes.
Financing
If you finance your purchase with Shop Pay Installments, your first payment is due approximately two weeks after your purchase is finalized. Please note that due to extended delivery times, your loan payment(s) may be due before your order is shipped or delivered.
Shipping Issues
If for any reason your item arrives and has been damaged, please give us a call and give us the opportunity to replace the damaged item/part. Our goal is for you to be 100% satisfied with your purchase!
If you have any other questions, please give us a call. You will always speak to a live person Monday - Friday 9am - 5pm CST.